Terms of Service
By using our website, creating an account, or purchasing from us, you agree to these Terms.
Who can use this website?
You must be at least 18 years old — or the age of majority in your jurisdiction — to use our website or purchase products.
If you create an account, you agree to provide accurate information and keep your login credentials secure. You are responsible for all activity under your account. We may suspend or terminate your account if we believe you have violated these Terms.
What uses of the site are prohibited?
You agree not to:
- Use the website for unlawful purposes
- Attempt to gain unauthorized access to our systems or customer data
- Interfere with the website’s security or functionality
- Upload malicious code, spam, or harmful material
- Scrape, copy, or harvest data from the website
We may suspend or terminate access for violations of these Terms.
How do orders and payments work?
All orders are subject to acceptance and availability. We reserve the right to:
- Refuse or cancel any order
- Limit quantities purchased
- Correct pricing, listing, or typographical errors
- Discontinue products at any time
Prices are listed in U.S. dollars. Taxes, shipping, and discounts are shown at checkout. By placing an order, you authorize us to charge your selected payment method for the full purchase amount. If an order is canceled after payment, we will issue a refund to your original payment method.
What is your shipping and delivery policy?
We work hard to ship orders quickly, but delivery times are estimates and are not guaranteed. Once an order has been transferred to the carrier, risk of loss and title pass to you to the fullest extent permitted by law.
What is your return and guarantee policy?
We stand behind our products with a 30-day money-back guarantee. If you are not satisfied with your purchase, contact us within 30 days of delivery at Hello@plusplusultra.com.
We may ask for your order number, photos, or additional details to process your request. Additional details about returns, exchanges, and eligibility may be outlined in our separate Refund Policy.
How do subscriptions work?
If you purchase a subscription or recurring order:
- Your subscription renews automatically at the interval selected at checkout
- You authorize recurring charges to your payment method
- You may cancel or modify your subscription anytime through your account or by contacting us
Any changes or cancellations must be made before your next renewal date.
What about promotions and gift cards?
From time to time we may offer promotions, discounts, referral programs, or gift cards. Unless otherwise stated:
- Promotions cannot be combined
- Promotions have no cash value
- We may modify or end promotions at any time
What is the health and wellness disclaimer?
Plus+Ultra products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease.
The information on our website is provided for general educational and informational purposes only — it is not medical advice.
Always consult your physician or a qualified healthcare provider before using any supplement, especially if you are pregnant, nursing, have a medical condition, take medication, or are under 18. Individual results may vary.
Who owns the content on this site?
All content on this website — including text, images, logos, graphics, videos, product names, and designs — is owned by or licensed to Plus+Ultra and is protected by intellectual property laws.
You may not copy, reproduce, distribute, or modify our content without prior written permission.
What about user-submitted content?
If you submit reviews, photos, testimonials, or other content, you grant Plus+Ultra a non-exclusive, worldwide, royalty-free, perpetual license to use, reproduce, edit, publish, and display that content in any format.
You agree that any content you submit is truthful, accurate, and does not violate the rights of another person or any applicable law. We reserve the right to remove content at any time.
What are the warranty and liability terms?
Our website and products are provided “as is” and “as available.” To the fullest extent permitted by law, Plus+Ultra disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the fullest extent permitted by law, Plus+Ultra and its affiliates, officers, employees, and partners will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or products. Our total liability for any claim will not exceed the amount you paid for the product or order giving rise to the claim.
Some jurisdictions do not allow certain limitations, so portions of this section may not apply to you.
What about indemnification and governing law?
You agree to defend, indemnify, and hold harmless Plus+Ultra and its affiliates, officers, employees, and partners from any claims, damages, liabilities, or expenses arising from your use of the website, your violation of these Terms, or your violation of any law or third-party rights.
These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles. Any dispute must be brought exclusively in the state or federal courts located in Travis County, Texas.
Do you link to third-party websites?
Our website may contain links to third-party websites, products, or services. We are not responsible for the content, privacy practices, or actions of those third parties.
Can these terms change?
We may update these Terms from time to time. If we make changes, we will update the “Last Updated” date above. Your continued use of the website after any changes means you accept the revised Terms.
Questions About These Terms?
Reach out anytime — we'll get back to you promptly.
Hello@plusplusultra.com
Plus+Ultra · 12828 Willow Centre Dr, Ste D #273 · Houston, TX 77066