Frequently Asked Questions

We process all orders within 1-2 business days (excluding weekends and holidays). Once shipped, delivery times are:

Continental US: 3-7 business days with standard shipping

Priority Shipping: 1-3 business days

You'll receive a tracking number via email as soon as your order ships, allowing you to monitor your package in real-time.

Yes! We offer free standard shipping on all US orders. There's no minimum purchase required—whether you're ordering a single bottle or stocking up on our complete product line, shipping is always free to your door.

Priority shipping options are available at checkout for expedited delivery. Subscriptions also qualify for free shipping, plus an additional 15% discount on your order.

Absolutely. Upon shipment, you'll receive a confirmation email with a tracking number and a direct link to monitor your package. You can also track your order by logging into your account and viewing your order history.

Tracking updates are automatically provided by our shipping carrier, so you'll know exactly when your Plur+Ultra supplements arrive at your door.

At this time, Plus+Ultra products are available exclusively to customers within the United States. We do not currently offer international shipping to any territories outside the contiguous U.S., Alaska, and Hawaii.

We understand this may be disappointing for our global community, and we appreciate your patience as we evaluate opportunities to broaden our distribution footprint. For updates on future market availability, please contact our team at support@plusplusultra.com.

Yes, all Plus+Ultra supplements are independently third-party tested by certified laboratories. We believe in complete transparency and quality assurance.

Every batch is tested for:

• Potency and purity of active ingredients
• Absence of contaminants and heavy metals
• Microbial safety and sterility
• Label claim verification

You can download third-party test results for any product directly from the product page or by contacting our support team.

Plus+Ultra stands apart through our commitment to premium quality, transparency, and efficacy:

Pharmacist-Formulated: Every product is designed by licensed pharmacists and verified by third-party laboratories.

Clinically Studied Ingredients: We use research-backed doses—never underdose for profit. You get what the science says works.

Clean Ingredients: No artificial colors, flavors, or sweeteners. No unnecessary fillers or binders.

30-Day Guarantee: Try our products risk-free. If you're not completely satisfied, we'll refund 100% of your purchase.

Transparency: Full ingredient disclosure and third-party testing on every product.

Many of our products are vegan and vegetarian-friendly. Each product page clearly indicates whether it's suitable for plant-based diets.

Our vegan supplements use plant-based capsules and never contain animal-derived ingredients. If you have questions about a specific product's suitability for your dietary preferences, our customer support team is happy to help.

Most Plus+Ultra supplements are designed to work synergistically and can be safely combined. Our formulations avoid ingredient overlaps that could cause excessive doses.

However, individual health circumstances vary. If you're on medications, have health conditions, or are pregnant/nursing, we recommend consulting with your healthcare provider before combining supplements.

Each product page includes detailed usage instructions and potential interaction information. When in doubt, contact our support team—we're here to help you build the perfect supplement stack for your needs.

Plus+Ultra supplements are manufactured in FDA-registered, GMP-certified facilities that meet the highest standards for quality and safety.

We partner with the most reputable manufacturers in the industry, with most production occurring in the United States. Our facility partners maintain rigorous quality control protocols, regular third-party audits, and complete documentation of every production batch.

This commitment ensures that every bottle of Plus+Ultra meets our exacting standards and your expectations.

Monthly Delivery is our hassle-free program designed to ensure you never run out of your favorite supplements:

Choose Your Schedule: Select delivery frequency (every 30, 90, or 180 days) based on your supplement needs.

Automatic Delivery: Your products ship automatically on your chosen schedule. You'll receive a reminder email 5 days before each shipment.

Free Shipping: All Monthly Delivery orders qualify for free US shipping.

Full Control: Pause, reschedule, or cancel anytime with no penalties or questions asked.

Yes, absolutely. Managing your subscription is completely in your control. Log into your account to:

• Change delivery frequency: Switch between 30, 60, or 90-day intervals
• Modify quantities: Adjust how many units arrive per shipment
• Pause temporarily: Skip shipments without canceling your subscription
• Cancel anytime: No lock-in periods, no questions asked, no penalties

You can make changes up to 7 days before your scheduled shipment. If you need assistance, our support team is happy to help at support@plusplusultra.com.

Monthly Delivery members enjoy a 15% discount on every order. This discount is applied automatically at checkout—no coupons or codes needed.

Over a year, this adds up to substantial savings. For example, a customer ordering one product every 30 days would save approximately $180 annually compared to One-Times.

Plus, you'll never miss a dose and won't have to worry about reordering. The discount applies to all products in our range, including our premium formulations.

We stand behind every product with our 30-Day Satisfaction Guarantee. If you're not completely satisfied with your Plus+Ultra supplements for any reason, we'll refund your purchase.

Return Window: 30 days from the date of purchase

Condition: Products should be in resalable condition (unopened, unused)

How to Return: Contact our support team with your order number to initiate the return

Refund Amount: Full refund of the product price (shipping costs may apply for return)

We're confident you'll love our supplements. This guarantee exists so you can try them completely risk-free.

Initiating a return is simple:

Step 1: Email our support team at support@plusplusultra.com with your order number and reason for return

Step 2: We'll provide you with a prepaid shipping label and return instructions

Step 3: Ship the product back to us

Step 4: Once received and inspected, your refund will be processed

Our support team responds to return requests within 24 hours. We make the process as smooth as possible—your satisfaction is our priority.

Refunds are processed promptly:

Receipt & Inspection: 2-3 business days after we receive your return

Processing: Your refund is initiated immediately after inspection

Bank Processing: 5-10 business days for the refund to appear in your original payment method (varies by bank)

Total Timeline: 7-13 business days from the date we receive your return

You'll receive email confirmation at each stage of the return process. If you haven't received your refund within the expected timeframe, contact our support team and we'll investigate immediately.

Creating a Plus+Ultra account takes just a few seconds:

Step 1: Click "Sign Up" in the top navigation menu

Step 2: Enter your email address and create a secure password

Step 3: Verify your email by clicking the confirmation link we send you

Step 4: Complete your profile with name and address

You're all set! Your account gives you access to order history, faster checkout, subscription management, and exclusive member content. You can also continue shopping without an account if you prefer.

Forgot your password? No problem—it's easy to reset:

Step 1: Click "Sign In" and then "Forgot Password?" on the login page

Step 2: Enter the email address associated with your account

Step 3: Check your email for a password reset link (check spam folder if needed)

Step 4: Click the link and create a new password

Step 5: Log in with your new password

Password reset links expire after 24 hours for security. If you don't receive the email, contact our support team at support@plusplusultra.com.